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Update your BlackBerry® smartphone Software

 
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BlackBerry Desktop Software

Get the latest version of software that helps you sync media and data, back up your smartphone, update your smartphone and more.

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Web-based updates

Update to the latest BlackBerry Device Software by connecting your BlackBerry smartphone or PlayBook to your PC or Mac.

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Smartphone Over-the-air updates

Download and install the latest BlackBerry Device Software OTA (Over-the-air). No cable, PC or Mac needed.

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BlackBerry® PlayBook™ Over-the-air updates

Downloading and installing the latest BlackBerry® Tablet software is quick and easy OTA (Over-the-air).

BlackBerry Desktop Software

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On a PC

BlackBerry Desktop Software features an updated interface and user-friendly menu that allows you to simply connect, synchronise, manage and update your BlackBerry smartphone.

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On a Mac

BlackBerry Desktop Software supports your BlackBerry smartphone and, with version 6.0, you can synchronise media with your BlackBerry PlayBook. If you already have BlackBerry Desktop Software installed, be sure to update to the latest version before syncing your tablet.

Web-based updates

On a PC

In order to download software from this website, you must be using Firefox or Windows Internet Explorer version 5.5 or higher.

You will be notified to accept and install the ActiveX plugin, please insure this is installed

On a Mac

You will need to download BlackBerry Desktop Software to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update.

Enterprise users

If your BlackBerry smartphone is integrated within an enterprise,
check with your IT department to learn about plans for updating.

Learn more about updating your smartphone
software in an enterprise

Follow these steps to update to the latest BlackBerry Device Software and unlock a whole new appreciation for your BlackBerry smartphone or PlayBook. It's free and easy!

Step 1 - With your smartphone disconnected, click
Check for Updates.

Step 2 - When prompted, save the plug-in.

Step 3 - After the plug-in is downloaded, open it and click Run
to install the drivers.

Step 4 - When the application loader launches, connect your smartphone and select Next to start the update process.

Enterprise users

If your BlackBerry smartphone is integrated within an enterprise,
check with your IT department to learn about plans for updating.

Learn more about updating
your smartphone software in an enterprise

To see if you have the most recent software, or there are updates available, connect your smartphone to your computer via USB and click the button below.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.

On a PC

In order to download software from this website, you must be using Firefox or Windows Internet Explorer version 5.5 or higher.

You will be notified to accept and install the ActiveX plugin, please insure this is installed

On a Mac

You will need to download BlackBerry Desktop Software to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update.

Enterprise users

If your BlackBerry smartphone is integrated within an enterprise,
check with your IT department to learn about plans for updating.

Learn more about updating your smartphone
software in an enterprise

Follow these steps to update to the latest BlackBerry Device Software and unlock a whole new appreciation for your BlackBerry smartphone or PlayBook. It's free and easy!

Step 1 - With your smartphone disconnected, click
Check for Updates.

Step 2 - When prompted, save the plug-in.

Step 3 - After the plug-in is downloaded, open it and click Run
to install the drivers.

Step 4 - When the application loader launches, connect your smartphone and select Next to start the update process.

Enterprise users

If your BlackBerry smartphone is integrated within an enterprise,
check with your IT department to learn about plans for updating.

Learn more about updating
your smartphone software in an enterprise

To see if you have the most recent software, or there are updates available, connect your smartphone to your computer via USB and click the button below.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.

On a PC

In order to download software from this website, you must be using Firefox or Windows Internet Explorer version 5.5 or higher.

You will be notified to accept and install the ActiveX plugin, please insure this is installed

On a Mac

You will need to download BlackBerry Desktop Software to update your smartphone software. Once installed, connect your smartphone to your computer and you will automatically be prompted to update.

Enterprise users

If your BlackBerry smartphone is integrated within an enterprise, check with your IT department to learn about plans for updating.

Learn more about updating your smartphone software in an enterprise

Follow these steps to update to the latest BlackBerry Device Software and unlock a whole new appreciation for your BlackBerry smartphone or PlayBook. It's free and easy!

Step 1 - With your smartphone disconnected, click Check for Updates.

Step 2 - When prompted, save the plug-in.

Step 3 - After the plug-in is downloaded, open it and click Run to install the drivers.

Step 4 - When the application loader launches, connect your smartphone and select Next to start the update process.

Enterprise users

If your BlackBerry smartphone is integrated within an enterprise, check with your IT department to learn about plans for updating.

Learn more about updating your smartphone software in an enterprise

To see if you have the most recent software, or there are updates available, connect your smartphone to your computer via USB and click the button below.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.

Over-the-air updates for smartphones

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You can now update your BlackBerry smartphone OTA (Over-the-air) without connecting to a laptop or Mac. Follow the demo for a step by step guide to downloading and installing the latest device software to make sure you get the maximum enjoyment from your smartphone.1

BlackBerry PlayBook Over-the-air updates

Ensure you have access to the latest features and functionality on your BlackBerry PlayBook by installing the latest version of the BlackBerry® Tablet OS. When a software update is available, you'll see a notification in the status bar. You can also check for software updates in the Settings menu.

Software updates are performed over the air, over a Wi-Fi® connection, and will take approximately 15 minutes to complete. You can also use the application loader in the BlackBerry® Desktop Manager software to update your software.

Using this software and any updates or upgrades as provided by Research In Motion Limited or any of its affiliates ("RIM") is subject to the BlackBerry Solution License Agreement ("BBSLA"), unless otherwise stated. The BBSLA is available at http://www.blackberry.com/legal.

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    Please check with your carrier whether additional costs apply when downloading updates over a wireless network. To avoid any potential carrier charges it is advisable to download over a Wi-Fi® connection. It may be more convenient to download at a time when you do not need to use your BlackBerry device, for example over night.